Heads up, CHOM fam!
As a small local biz in our start-up period, we are unable to offer returns right now. However, should you need to exchange any item for another size, we would love to assist.
sizing guide
To help you get the right fit the first time, check out our sizing guide page.
exchange policy
Please contact us via email within 7 days of receiving your order, if you wish to exchange any item for a different size.
The customer is responsible for arranging and covering the cost of the delivery service for exchange. To ensure the safe exchange of your items, we strongly suggest using a tracked delivery service. If you are in Cape Town, we’ll happily try assist with an in-person exchange in the southern suburbs.
Note: As our focus is on creating small batch items - some of the items may not be in stock.
Got a dud? We’ve got you.
If your item arrives with a fault on our side, please contact us within 7 days of receiving the item and we’ll happily repair or replace it — no stress.
That said, if the issue comes from NOT following our garment care instructions, we won’t be able to work our magic and cannot replace the item ☹︎